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FAQ 1

FAQ

General information

What time are check-in and check-out?

Check-in: 2:00 PM

Check-out: 10:30 AM

What are the reception hours?

The front desk is open 24 hours a day.

What languages are spoken at the reception?

The languages spoken at the front desk are: Italian, English, French, and Spanish

Where is Hotel Colonne and how can I reach it?

Our hotel is ideally located for easy access to the Capuchin Monastery and Casa Sollievo della Sofferenza, a medical facility founded and inaugurated by Padre Pio in 1956. It is also just 20 meters from the nearest bus stop. Viale Cappuccini, 135, San Giovanni Rotondo, Foggia.

Is there parking?

The Hotel Colonne offers both a GARAGE (by reservation, for an additional fee) and a PARTNERED PARKING LOT (for an additional fee).

Free public parking is available in the area without a reservation.

Does Hotel Colonne have an elevator?

There are elevators on every floor and terrace.

What accessibility features does Hotel Colonne have?

Yes, the hotel is equipped with facilities and spaces designed to accommodate guests with limited mobility, including barrier-free access, elevators, accessible rooms, and easily navigable common areas. For specific needs, our staff is available to provide assistance and detailed information prior to your stay.

Is Wi-Fi available?

Wi-Fi is available throughout the hotel.

Is your hotel pet-friendly?

Pets are allowed upon request. A surcharge may apply.

Do you offer a luggage storage service?

Luggage storage is available.

What amenities are included in the rooms?

Our rooms, available as Single, Standard Double, Standard Triple, Superior Double, Superior Triple, Family Room, and Junior Suite, are designed to ensure maximum comfort during your stay. All rooms feature air conditioning, free Wi-Fi, a TV, minibar, safe, and private bathroom with complimentary toiletries and a hairdryer. Some rooms also feature a balcony and a whirlpool tub. Room service is also available to make your stay even more enjoyable.

Is a city tax required?

€1.50 per person per night for rooms up to €120 (January 1 through April 30)

€2.00 per person per night for rooms up to €120 (May 1 through December 31)

What credit cards do you accept?

We accept all major credit cards.

CHECK-IN/CHECK-OUT

How does check-in work at Hotel Colonne?

Check-in takes place at the hotel reception desk. Upon arrival, simply present a valid ID for guest registration and complete any necessary check-in procedures. Our staff will be on hand to provide you with all the information you need about the hotel’s amenities and your stay.

Is early check-in possible?

Yes, you can check in early.

Is late check-out possible?

Yes, it is possible to check out later.

What are the reception hours?

The front desk is open 24 hours a day.

STRUTTURA & SERVIZI

Is a transfer service available?

The shuttle service is not available.

Is there a charging station for electric cars?

Not directly on the premises, but near the hotel.

Are children allowed at the property?

Yes, children are welcome at the Hotel Colonne.

Does the property have a private beach?

No, the Hotel Colonne does not have any private beaches or beach clubs.

ROOMS

Are baby cribs and cots available?

Yes, upon request and subject to availability, we provide cribs and cots for our youngest guests to ensure a comfortable stay for the whole family. We recommend that you let us know of your needs at the time of booking so that we can best prepare for your arrival.

Are rooms accessible?

Yes, the rooms are accessible.

BREAKFAST

Is breakfast included?

Yes, breakfast is included in the room rate and is served every morning as a generous buffet featuring a variety of sweet and savory options, designed to meet the diverse needs of our guests.

What time is breakfast served?

From 7:00 a.m. to 9:30 a.m. However, we can adjust the schedule upon request.

Where is breakfast served?

Breakfast is served every morning in the hotel’s spacious breakfast room and features a generous buffet designed to satisfy every taste. Guests can choose from a wide selection of hot and cold beverages, including coffee, cappuccinos, hot chocolate, tea, milk, and fruit juices, as well as request custom drinks at the bar.

What type of breakfast is served?

The highlight is the pastry counter, featuring artisanal pastries prepared daily by our pastry chef, fresh-baked croissants, cookies, cereals, and a wide variety of traditional Italian specialties. Rounding out the selection is a generous assortment of savory items, including cold cuts, cheeses, eggs prepared in various ways, bread, and sandwiches—everything you need to start your day with flavor and energy.

Are gluten-free, vegetarian, or vegan options available?

Special attention is also given to specific dietary needs: the buffet offers a variety of options for guests with celiac disease, vegans, and those with food intolerances or special dietary requirements, ensuring that everyone enjoys a varied, tasty, and complete breakfast.

RESTAURANTS & BARS

Is there a restaurant at the property?

Yes, the Hotel Colonne features a spacious on-site restaurant where tradition, quality, and authenticity come together at the table. The menu offers a wide selection of meat and fish dishes, prepared with a special focus on traditional Apulian specialties and local flavors.

Great importance is placed on the selection of ingredients, with a preference for local products and carefully chosen ingredients to ensure freshness and quality.

For lunch and dinner, you can also enjoy our pan-baked pizza, prepared and served in various styles to suit every taste. The restaurant can accommodate individual guests, families, and groups alike, offering attentive service in a warm and comfortable setting.

Are gluten-free, vegetarian, or vegan options available?

Yes, there are options available to meet every need.

Is there a bar at the Hotel Colonne?

Yes, there are two bars open 24 hours a day.

ACTIVITIES, EXPERIENCES & EVENTS

Is a concierge service available ?

Yes, it is available upon request.

Do you arrange tours and excursions in the surrounding area?

Yes, tours and excursions can be arranged upon request.

Is it possible to arrange weddings or private events?

The venue’s spaces can elegantly and discreetly host special occasions, social gatherings, and moments to share, offering customized solutions for private events, family celebrations, and business dinners, always accompanied by attentive service with meticulous attention to detail.

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